NOTE: If Model Y has no low voltage power, you need an external low voltage power supply to open the hood or use the touchscreen.
CAUTION: To avoid damage, only pull the vehicle onto a flatbed truck using a properly-installed tow eye. Using the chassis, frame, or suspension components to pull the vehicle can result in damage.
1. Locate the tow eye. The tow eye is located in the front trunk.

2. To remove the tow eye cover, insert a small, flat screwdriver into the top and bottom slots, release the snaps and pull the cover towards you.
NOTE: The front tow eye cover is connected to the vehicle's black negative (-) terminal.

3. Fully insert the tow eye into the opening, then turn it counter-clockwise until securely fastened.

4. Attach the winch cable to the tow eye.
CAUTION: Before pulling, make sure the tow eye is securely tightened.
5. Activate Transport Mode.
6. Pull Model Y slowly onto the flatbed truck.
Pull Onto Flatbed Truck From Rear
Jump Starting the Low Voltage Battery
How Speed Assist Works
Opening