Tesla Model Y: To Use the Mobile App
To set up the Tesla mobile app to communicate with your Model Y:
1. Download the Tesla mobile app to your phone.
2. Log in to the Tesla mobile app by entering your Tesla account credentials.
3. Enable mobile access to your Model Y by touching Controls > Safety > Mobile Access (see Controls).
4. Turn your phone's Bluetooth setting ON and ensure that Bluetooth is turned on within your phone's global settings for the Tesla mobile app. For example, on your phone, navigate to Settings, choose the Tesla mobile app, and ensure the Bluetooth setting is enabled.
Your phone and vehicle must both be actively connected to cellular service to allow the mobile app to communicate with your vehicle. Tesla recommends that you always have a functional physical key readily available if parking in an area with limited or absent cellular service, such as an indoor parking garage.
NOTE: In the event that you require lockout assistance from Tesla due to a non-warranty issue, such as having limited cellular connectivity and having no secondary key available, your expenses are not covered under the Roadside Assistance policy.
NOTE: Tesla does not support the use of third party applications to contact Model Y.
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Overview
The Tesla mobile app's home screen allows you to:
See the name of your vehicle (if you have one).
View your vehicle's estimated range.
See which drive mode the vehicle is in (Park, Reverse,
Neut
Profile
In the Profile tab located at the top corner of your
phone's screen (shown as an avatar icon), you can:
Switch to a different vehicle associated with your
Tesla account, if you have access to mor
Climate
You can check the interior temperature and heat or cool
the cabin before driving (even if it's in a garage), control
the seat heaters, and defrost the windshield:
Enable or disable Defrost Car by
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Powering Off
When you finish driving, simply exit the vehicle. When
you leave Model Y with your phone key and key fob, it
powers off automatically, turning off the instrument
panel and touchscreen.
Model Y also powers off automatically after being in
Park for 30 minutes, even if you are sitting in the drive
Approved Methods for Transporting
A flatbed truck or comparable transport vehicle is the
recommended method of transporting Model Y. The
vehicle can face either direction when using a flatbed.
If Model Y must be transported without a flatbed truck,
then wheel lifts and dollies must be used to ensure that
all four wheels are of
