Tesla Model Y: Loading New Software
Tesla updates your vehicle's software wirelessly,
constantly providing new features. Tesla recommends
you install software updates at the earliest opportunity
on your vehicle. To ensure the fastest and most reliable
delivery of software updates, leave Wi-Fi turned on and
connected whenever possible. In most cases, your
vehicle must be connected to Wi-Fi to start an update
(see Connecting to Wi-Fi).
Software updates are not performed when the following
features are active:
- Smart Preconditioning
- Keep Climate On, Dog Mode, or Camp Mode
- Sentry Mode
NOTE: On an as-needed basis, Tesla also sends software
updates using a cellular connection.
WARNING: Do not attempt to use the vehicle while the software is being updated. Vehicle functions,
including some safety systems, may be limited or disabled when a software update is in progress
and you could damage the vehicle.
When a software update is available, a yellow clock icon
appears at the top of the Controls screen. There are
three ways you can install software updates:
- Touch the yellow clock icon to display the scheduling
screen, which prompts you to select a time to install
the update (Set For This Time) or install it now
(Install Now). Once scheduled, the yellow clock icon
changes to a white clock icon until the update begins.
At any time before the update begins, you can touch
this clock icon to reschedule the update.
- Touch Controls > Software to determine if an update
is available for your vehicle. If available, touch
Software Update Available to navigate to the
scheduling screen, as mentioned above.
- Start updates using the Tesla mobile app.
NOTE: Some software updates can take up to three
hours to complete. Model Y must be in Park while the
software is being updated. To ensure the fastest and
most reliable delivery of software updates, leave the Wi-Fi turned on and connected whenever possible (see
Connecting to Wi-Fi).
The yellow clock icon becomes a green download icon
when a software update is downloading. If a yellow
download icon displays, a software update is available
but your vehicle is not connected to Wi-Fi. Connect your
vehicle to Wi-Fi to start the download.
READ NEXT:
Tesla determines how, when, and where to send updates
to vehicles based on various factors unique to each
release. You can choose how quickly and often you
receive software updates. To change your
The Tesla mobile app allows you to communicate with
Model Y remotely using your iPhone or Android
phone.
NOTE: The information below may not represent an
exhaustive list of the functions available
To set up the Tesla mobile app to communicate with
your Model Y:
1. Download the Tesla mobile app to your phone.
2. Log in to the Tesla mobile app by entering your Tesla
account credentials.
3. En
SEE MORE:
Clean the touchscreen and instrument panel using a soft
lint-free cloth specifically designed to clean monitors
and displays. Do not use cleaners (such as a glass
cleaner) or alcohol-based gel products (such as hand
sanitizer) and do not use a wet wipe or a dry statically-
charged cloth (such as
Contacting Tesla
For detailed information about your Model Y, go to
http://www.tesla.com and log on to your Tesla account
or sign up to get an account.
If you have any questions or concerns about your
Model Y, in the United States, Canada or Puerto Rico,
call 1-877-79TESLA (1-877‑798-3752) an